Insurance

The Insurance market is constantly changing due to social, economical and technological trends. ADA ICT successfully connects strategic goals to operational results, in a context of saturated, shrinking and  highly competitive markets, lower margins, increased cost, changing regulations and consumer behaviour. We support insurance companies, also by applying new technologies, transforming from product focused into innovative customer oriented approach.

DIGITAL TRANSFORMATION

Complex legacy systems and inefficient processes causing delay. Fast, efficient and safe migration to a modern IT-landscape is the way forward that ADA ICT conducts. By our analysis redesigned processes are turned into highly efficient processes in order to make the aimed Digital Transformation come true. By doing this IT will enforce the competitive position of the company.

  • Streamline and digitize inefficient, manual and paper based processes
  • Digitize the customer journey with solid mobile applications
  • Modernise core legacy-systems
  • Speed up time to market for new products and services

Omnichannel

At random through each channel communication with customers and partners will take place. Intelligent insights will be provided and all assigned tasks can be prioritized. A single 360° customer view enables fast and efficient customer response. Opportunities will be recognized in an early stage while customer satisfaction will increase and customers will efficiently being serviced by 24×7 online self-service applications.

  • Customer care process supported by a single 360° customer view
  • Solid mobile solutions
  • Portals, claim processing and policy-management
  • Quickly anticipate to changing market circumstances

grip on the chain

As insurer you want a predictable, visual and agile chain. By our analysis, making use of IoT and Big Data, risk management is more effective and at individual level relationships established between this data and the risk of claims. This enables offering different types of premium and with guided advises even real time dynamic commercial pricing. Optimal grip and control, where propositions shift to the front end of the supply chain. It is exactly at this cutting edge where we have built our smart solutions.

  • Realization of portfolio targets
  • 100% direct acceptance
  • Real time dynamic commercial pricing
  • Compliancy, like KYC & fraud detection

Want to know more?

Looking for a tailor-made answer? Do contact us, without any further obligations or strings attached. We would be happy to inform you about our Insurance solutions.

Get in touch

Ronald Barrow
Account Manager
ronald.barrow@ada-ict.nl
+31 6 21 80 10 45

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